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Need Some Help? Maybe this will be useful.

One of the most helpful things to remember is to first consult your owner's manual. Some problems can easily be solved with some simple steps found in the literature included with your original purchase. Everybody forgets simple things sometimes. Often the simplest solution is last one that might occur to somebody.

If you have a question or need further assistance, please do not hesitate to contact us via the "Contact Us" link to your left.

If you are going to contact us, we ask you to please include your model and serial numbers if possible. Below is some information that will help you locate yours.


Where is my model or serial number located?


Washing Machine: The model and serial numbers can be located at one of these locations:


  • Underneath the lid

  • On the back at the top left corner

  • Back of the control panel

  • Inside right corner of the lid

  • Lower left corner on the front of the unit

  • On the inside of the door, lower left corner


Air Conditioners: The model and serial numbers can be located at one of these locations:


  • In the cool air exhaust vent at the top

  • On the frame behind the front grill

  • Side of the unit

  • Upper right-hand corner of the weather barrier with grill removed

  • Bottom section of the control panel with grill removed

  • At the weather barrier to the left of the fan opening


Microwaves: The model and serial numbers can be located at one of

these locations:


  • Behind the door on the front edge of the microwave

  • On the left side of the control panel, with the door opened

  • Inside the microwave, on the left side of the cavity

  • On the back of the unit


Dryer: The model and serial numbers can be found at the following locations:


  • On the cabinet's frame. You will have to open the door to see it.

  • On the upper left corner of the back of the unit

  • On the cabinet's side, near the front.


Refridgerator: The model and serial numbers can be located at the following locations:


  • Behind the "kick plate" at the bottom of the unit

  • Inside wall, refrigerator or freezer area

  • The door jamb of the cabinet


Range: The model and serial numbers can be found in the following places:


  • Upper left hand corner of the cabinet with the door open

  • Outside bottom of the cabinet

  • Lower left hand corner of the cabinet on the inside

  • Underneath a burner, if the top lifts up

  • Lower drawer door jamb with the drawer open

  • Underneath the fuse cover at the top of the unit


Electronics: On almost all electronics, be it televisions, stereo systems, etc. the model and serial numbers can almost always be easily located on a sticker on the back of the unit.

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